FAQ Friday: Tracking Order Items
You can easily track the status of your orders in Athena!
On your home page, select the second to the last icon from the left panel, Order Items. This will bring up a list of each order submitted for the school year, along with the status for each.
The different statuses you will see are:
- Assigned to Coordinator: Your order is being reviewed by a coordinator.
- Approve Order: Your order has been approved.
- In Production: Your order is being produced.
- In Circulation: Your non-consumable order has been mailed out.
- ElecMediaShipped: Your electronic braille order has been uploaded.
- Closed: Your consumable order has been mailed out.
You’ll also receive an email when your order ships, so you’ll know the material is on its way.
Questions? Contact IMC Staff at imclibrary@blind.state.ia.us or 515-281-1323.
The IMC Team will provide answers to the questions we have received during the week in our FAQ Friday posts. We hope these are helpful!
